Our Professional Staff
Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.
An Inclusive Practice
While other mobile practices may have trailers or vans, Dr. Rachel realized that they weren’t going to be practical options for Minnesota weather since it doesn’t remove the issue that it’s hard to walk on ice! So instead, she comes to you with calibrated equipment to test hearing, fit you with hearing aids, clean your devices, and more.
We strive to create a comfortable and safe environment for everyone choosing us to provide them with excellent hearing services. We will respect your pronouns, preferred name, and religious beliefs. We commit a portion of our annual continuing education be in the area of Diversity, Equity, and Inclusion (DEI).
Our Associations
Meet Our Providers
Rachel Allgor
Audiologist
Dr. Rachel grew up in Hastings, MN and while she received her doctorate at A.T. Still University in Mesa, AZ, she knew that Minnesota was still home.
She has a passion for helping others hear their best because she knows exactly how it feels to miss the punchline of a joke or have to “smile and nod” to get through a conversation because it was simply too noisy.
There is a lot of emotion surrounding hearing whether it’s through listening to others around you or rocking out to your favorite music, and hearing loss can have a major impact on your ability to connect with the world around you. That’s why Dr. Rachel is so invested in helping others hear their best!
Byrgen Chapin
Audiology Assistant
Byrgen graduated from University of Wisconsin-River Falls in 2021 with two bachelor's degrees: Bachelor of Science in Communication Sciences and Disorders & a Bachelor of Science: Biomedical Sciences. She worked for family medicine until 2025 and joined the Journey team in October 2025.
She has worked with individuals of all scopes, and has a compassionate understanding that every person, and every hearing need, is individualized. Byrgen is patient and always wants to make sure you feel heard and valued. She believes that the key to quality care from your care team is listening, mutual respect, and kindness.
Outside of work, Byrgen enjoys a range of hobbies, from crafting, cooking, games, concerts, and volunteering in the community. You may find Byrgen at a local thrift shop or antique store on her days off! Byrgen believes that having peaceful and enjoyable experiences in life is critical for maintaining balance.
Meet Our Team
Theresa Lewzader
Patient Care Coordinator
I've spent over 35 years working in just about every corner of the medical field, and one thing has always stayed the same-my love for connection with patients. That connection is what lead me to discover a real passion for helping people with hearing loss. There's something incredibly rewarding about helping someone hear more clearly and feel more connected to the world around them.
Over the years, I've gained a wide range of experience, but it's the personal side of care that's always meant the most to me. I truly enjoy making a difference in people's lives, whether it's through support, education, or just listening to their stories. This experience has shaped my approach to patient care, where empathy and excellence go hand in hand.
When I'm not working, you'll probably find me outside gardening, working on a woodworking project, or camping somewhere peaceful. It's those simple joys that keep me grounded and bring balance to the busy pace of healthcare.
