In the News

Podcasts and news pieces that Dr. Rachel has been a part of

fox9

March 3 – World Hearing Day News Interview

Dr. Rachel was a part of an interview for World Hearing Day in 2024 as part of being the President of the Minnesota Academy of Audiology. Also featured is a new rotary chair to help evaluate balance disorders at Associated Hearing Care in St. Paul.

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willgather podcast 2

willGather Podcast with Nicole Will

Take a listen to learn how hearing health is connected to cognitive health. Dr. Rachel also discusses new hearing technology and tinnitus. Aired January 2024.

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MPR News

MPR News with Angela Davis

Dr. Rachel got a chance to talk about OTC hearing aids and hearing health in Sept 2022 along with U of M professor and audiologist, Dr. Peggy Nelson in a conversation with Angela Davis.

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Ribbon Cutting Article in the Hastings Journal

Read more about Journey Audiology’s ribbon cutting on 11/16/2023!

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HWJP

Hearing Wellness Journey Podcast with Dr. Dawn Heiman

Learn more about Dr. Rachel’s story with her own hearing loss and becoming an audiologist. Aired August 2021.

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Frequently Asked Questions

Do I still need in-office visits if I do concierge hearing care?

While many follow-up appointments and hearing aid adjustments can be completed remotely, some services—such as hearing evaluations, ear examinations, or new hearing aid fittings—are best performed in person. We’ll help you determine which visits can be handled remotely.

Can older adults use remote hearing care?

Of course! Many older adults enjoy the convenience of remote hearing care, especially if traveling is difficult or if they are traveling to see grandkids and friends. Our team provides simple instructions and support to make the technology easy to use, and family members are always welcome to assist during appointments. Just give us a call at (651) 661-1052 to set up a remote hearing care appointment.

Can patients outside Hastings receive remote hearing aid support?

Absolutely! If you move, if your hearing aids came from us, or your hearing aids are compatible with our remote programming, we can often provide ongoing support even if you live or move outside of Hastings. We can also do this if you are temporarily away from home and traveling. We’ll let you know if your devices are eligible and if we see any concerns with servicing your location remotely or via telehealth. Contact us by phone today to get more information. Just give us a call at (651) 661-1052.

Can snowbirds receive hearing aid adjustments while traveling?

Yes! We absolutely love our snowbird patients and happily serve our patients a they travel with a variety of needs. One of the biggest benefits of remote hearing care is that many hearing aid programming adjustments can be completed while you’re away from Minnesota. Whether you’re spending the winter in Arizona, Florida, or elsewhere, we’re often able to help you stay connected without interrupting your travels.