Services for Senior Living Communities

We’re happy to work directly with senior living community staff for an integrative care approach, understanding that your residents are most comfortable at home. No need to worry about driving or scheduling a driver, Journey Audiology comes to you for all your hearing healthcare services.

Seminars/Workshops

If your residents are life-long learners and want to stay engaged, here are different topics that Dr. Rachel Allgor is able to present and lead workshops in:

  • Hearing Loss & Cognitive Decline
  • Hearing Loss & Falls Risk
  • Good Communication Strategies
  • Tinnitus: What Is It and How to Treat It
  • How to Use Your Hearing Aids: Cleaning, Care, Adjustments, and Bluetooth
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In-Network Insurance

We are diligently working to increase the number of in-network carriers we work with and have taken steps to help patients with those carriers in other ways.

Journey Audiology is currently credentialed with:

  • Aetna
  • BlueCrossBlueShield
  • HealthPartners
  • Medica
  • Medicare
  • NationsHearing
  • UnitedHealthcare
  • TruHearing benefits
  • VA Community Care (requires authorization from the VA)

Pending carriers include:

  • PreferredOne

Personalization for You

Because Journey Audiology is an independently owned private practice, we are able to personalize treatment for patients along with reports for providers. We know the importance of interprofessional collaboration and referring appropriately. If you have a preferred style of reporting, we can tailor our writing to meet your needs.

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Audiology Services

All services provided in-office can be provided on-site at your facility.

  • Comprehensive Hearing Tests
  • Hearing Aid Consultations, Fittings, and Programming
  • Earmold Impressions
  • Hearing Aid Repairs, Maintenance, and Cleanings
  • Earwax Removal
  • Verification of Hearing Aid Prescription Using Real-Ear Measures

Hearing Screenings, Hearing Aid Cleanings, and Ear Wax Removal Events

Journey Audiology is now scheduling single or recurring events for hearing screenings, hearing aid cleaning, and wax removal. Please fill out the form below if you are interested in having an event at your community. We are available to schedule them on Thursdays, Fridays, and select weekend times.

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    Frequently Asked Questions

    Do I still need in-office visits if I do concierge hearing care?

    While many follow-up appointments and hearing aid adjustments can be completed remotely, some services—such as hearing evaluations, ear examinations, or new hearing aid fittings—are best performed in person. We’ll help you determine which visits can be handled remotely.

    Can older adults use remote hearing care?

    Of course! Many older adults enjoy the convenience of remote hearing care, especially if traveling is difficult or if they are traveling to see grandkids and friends. Our team provides simple instructions and support to make the technology easy to use, and family members are always welcome to assist during appointments. Just give us a call at (651) 661-1052 to set up a remote hearing care appointment.

    Can patients outside Hastings receive remote hearing aid support?

    Absolutely! If you move, if your hearing aids came from us, or your hearing aids are compatible with our remote programming, we can often provide ongoing support even if you live or move outside of Hastings. We can also do this if you are temporarily away from home and traveling. We’ll let you know if your devices are eligible and if we see any concerns with servicing your location remotely or via telehealth. Contact us by phone today to get more information. Just give us a call at (651) 661-1052.

    Can snowbirds receive hearing aid adjustments while traveling?

    Yes! We absolutely love our snowbird patients and happily serve our patients a they travel with a variety of needs. One of the biggest benefits of remote hearing care is that many hearing aid programming adjustments can be completed while you’re away from Minnesota. Whether you’re spending the winter in Arizona, Florida, or elsewhere, we’re often able to help you stay connected without interrupting your travels.