Privacy Policy – Tinnitus Relief Center

Privacy Policy

Journey Tinnitus Relief Center is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Personal Information Collection

We collect personal information, including phone numbers, to provide you with our services. This information is collected through various methods, including but not limited to, our website, in-person visits, and over the phone.

Use of Personal Information

Your personal information is used to enhance your experience with Journey Tinnitus Relief Center, including providing information about our services, appointments, and other communications relevant to your care.

SMS Consent

We specifically collect phone numbers for SMS communications to provide updates, reminders, and other important information regarding your hearing care. These phone numbers are collected with your explicit consent and are used solely for the purposes of SMS communications. You may opt-out at any time.

Third-Party Sharing

We do not share, sell, or disclose any personal information, including phone numbers collected for SMS consent, to third parties or affiliates for any purposes. Your privacy is our priority, and we are committed to safeguarding your personal information.

Security

Journey Tinnitus Relief Center implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Contact Us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at (651) 661-1052.

Updates to This Policy

Journey Tinnitus Relief Center may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Effective Date: July 15, 2024

Frequently Asked Questions

Do I still need in-office visits if I do concierge hearing care?

While many follow-up appointments and hearing aid adjustments can be completed remotely, some services—such as hearing evaluations, ear examinations, or new hearing aid fittings—are best performed in person. We’ll help you determine which visits can be handled remotely.

Can older adults use remote hearing care?

Of course! Many older adults enjoy the convenience of remote hearing care, especially if traveling is difficult or if they are traveling to see grandkids and friends. Our team provides simple instructions and support to make the technology easy to use, and family members are always welcome to assist during appointments. Just give us a call at (651) 661-1052 to set up a remote hearing care appointment.

Can patients outside Hastings receive remote hearing aid support?

Absolutely! If you move, if your hearing aids came from us, or your hearing aids are compatible with our remote programming, we can often provide ongoing support even if you live or move outside of Hastings. We can also do this if you are temporarily away from home and traveling. We’ll let you know if your devices are eligible and if we see any concerns with servicing your location remotely or via telehealth. Contact us by phone today to get more information. Just give us a call at (651) 661-1052.

Can snowbirds receive hearing aid adjustments while traveling?

Yes! We absolutely love our snowbird patients and happily serve our patients a they travel with a variety of needs. One of the biggest benefits of remote hearing care is that many hearing aid programming adjustments can be completed while you’re away from Minnesota. Whether you’re spending the winter in Arizona, Florida, or elsewhere, we’re often able to help you stay connected without interrupting your travels.